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About and FAQ

Welcome to the Cutiepie Company Shop!
Here you will find paper goods, prints, and other sweet things. All of my items are handcrafted with lots of love and a great attention to detail. Many of the prints and papergoods in the shop are created by hand in small batches. (Sort of like when you are baking cupcakes from scratch!) Due to this, slight variations will occur between products and from one batch to another. This is an inherent part of the printmaking process, and makes each and every print a unique original. Printmaking methods I employ include screenprinting and block printing. To learn more about printmaking, you can check out this wonderful overview in Wikipedia, http://en.wikipedia.org/wiki/Printmaking
You will also find fun goodies such as buttons and magnets, and from time to time vintage goods, particularly crafting supplies. I have been been selling my work on Etsy since January of 2008, and am delighted to finally open up my very own independent webshop! You can view all of my positive feedback and sold items here:

http://www.etsy.com/feedback_public.php?user_id=5547642 http://www.etsy.com/feedback_public.php?user_id=5728169

What type of gift services do you offer?
Each and every order (even if it's not a Gift Order) is gift wrapped with paper and tied with ribbon or twine. I use paper from my collection of found and vintage papers, such as ledger, graph, school-ruled and so forth. I guarantee that it will be sweet and pretty! For gift orders, please leave me a note when checking out through Paypal. Indicate that this is a Gift Order, and the address where it should be shipped. This will ensure that shipment is made to the gift recipient, and I will also add a gift tag with your message free of charge! Don't forget to let me know what you would like your message to say!
What about shipping?
Shipping charges are calculated at checkout. You will be able to view your shipping charges before committing to purchase. Domestic orders are usually shipped the day after payment is received. However, please do allow 2-3 business days for your domestic order to be shipped. For international orders, please allow up to 5 business days for your order to be shipped. A confirmation will be emailed to you once your shipment is mailed, along with any relevant tracking information.
Packages are generally shipped via USPS First Class Mail Parcel or Internationally via First Class Mail International. International customers are responsible for any customs duties. Priority shipping is also available, please contact me prior to making a payment if you would like your order shipped via Priority Mail. I will adjust shipping charges as necessary and issue you a revised invoice through Paypal. Domestic orders over $50 are automatically insured. If you would like to purchase insurance for your package, please contact me prior to payment and I will calculate the insurance charges for you.

Please make sure your shipping address in Paypal is correct. I will not be responsible for shipments undeliverable due to incorrect shipping address.

What is your return policy?
I strive for my customers to be completely satisfied with their purchases! Please contact me immediately if you have any questions or concerns regarding your order. Returns and exchanges will be handled on a case by case basis. I will do my best to make sure you are not just happy, but completely delighted with your purchase! For returns or exchanges, the items must be returned in the condition they were received, with all packaging materials intact. I am sorry, but I cannot offer refunds on shipping costs. Return shipping will be the responsibility of the buyer, but I will ship you an exchange free of charge.
How are your items packaged?
All of my items are shipped in bubble wrap or with cardboard inserts, to make sure they arrive to you damage-free. I reuse my packaging supplies, utilizing clean cardboard boxes and wrap from packages which I receive. In this way I am not only able to keep costs down, but I am also reusing as much as possible, to avoid contributing more waste to a landfill. I encourage you to reuse packing materials you receive from me! Smaller orders are shipped in small (6"x9") or large (9"x12") envelopes, which are always brand new. Larger orders will be shipped in reused carboard boxes.
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What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

PayPal
How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

Do you offer Wholesale or Consignment?
Wholesale is available for many items. At this time, consignment will only be considered within the 5 boroughs of New York City. Please contact me utilzing the Contact form on the right with any Wholesale or Consignment inquiries.
What if I have a question not answered here?
Please do not hesitate to contact me by using the Contact from on the right! I will respond to your inquires as soon as possible. I welcome any comments, questions or suggestions! Thank you so much for stopping by the shop, and please visit again soon!